Carol Harris, Lead Consultant
Having recently left the corporate world of drug development following a fulfilling and impactful 38 years with Hoffmann-La Roche, Carol has turned her attention to providing strategic insights and expertise to companies, leadership teams and individuals in drug development clinical operations.
Building on her personal experiences and learnings within the area of Clinical Operations, Carol can provide strategic insights as well as individualised coaching and mentoring support in this critical area of drug development.
Carol is a dynamic leader proven in motivating and creating diverse, multi-cultural teams, in-person and virtually, in the areas of program, study and country site management, quality assurance, innovation and business process improvement.
Most recently, as a member of a global leadership team, her role saw her transforming a clinical operations function of around 1,500 people from a hierarchical management model to a community model focussed on a human-centric mindset, a commitment to personal growth and clear business priorities.
Given that the best and most sustainable ideas come from those closest to the work, Carol prefers to operate as closely as possible to those who will be impacted by any change. She will delve deeper into these ideas, bringing alternative suggestions based on her own experience and learnings, and then communicate and drive change to ensure the ideas are sustainably embedded.
Carol is a real team player and brings a high level of energy, excitement, and enthusiasm to all the projects she joins. She is recognised for her unique leadership style, clear and direct communication, and the ability to successfully combine a deep understanding of drug development with a clear focus on what businesses need, bringing everything together with empathy, humour, and passion.
Quotes from colleagues
"Carol joined our project team as an External Consultant and immediately added value to the project based on her broad experience in Clinical Quality and Operations. Carol has a clear, open and collaborative communication style and quickly establishes trust and good relationships with all project team members and stakeholders. She is able to see the big picture, is patient/customer-centric and able to dip into detail as/where necessary. Her work is always delivered on time and to the high standards that she holds herself to. I would highly recommend Carol as a Consultant to others who may be thinking of utilising her experience and passion for projects of their own". Head of Quality Innovation, argenx
"Your contributions and leadership have made an incalculable impact on the organization, our people, and how we serve patients. There is simply no replacing your unique mix of institutional knowledge, wisdom, and humour"
"I have been so impressed by your work ethic and passion to make a difference and your unwavering enthusiasm and dedication. I’ve learnt a lot from you; the way you conduct yourself, your professionalism even when you probably wanted to scream from the rooftops! I’ve enjoyed our check-ins, looked forward to them - our conversations have been interesting, open, trusting and collaborative. Thank you for your feedback - something to reflect on as I move forward in my career"
"Carol has deep expertise in Clinical Operations, with a focus on quality. Alongside this expertise Carol has incredible passion for innovation, and designing ways of working that empower Clin. Ops. colleagues to be creative, innovative, patient centric and with a focus on GCP compliance in their approach. Something that is close to our heart!" Karen Massey, Chief Operating Officer, argenx
Global expertise
Carol has always worked in a dynamic global environment; leading and managing teams spanning 30+ countries. She has experience of working with VP, SVP and C-suite executives across the globe, utilising her unique skill-set to deliver on complex global challenges.
With the ability to understand the needs and aspirations of leaders, and how to align these with business objectives, Carol can advise on creating business solutions where both the organization and individual can achieve or even exceed their respective goals.